Monday, June 29, 2009
Consumer loyalty FTW!
So a couple of years ago now I bought some lovely J.A. Henckels kitchen tools with a Christmas gift card. The ladle and turner/spatula I got were a gorgeous red silicone and rated up to 550°F. They both held up beautifully and the ladle still looks like new.
Then in May, I was making pancakes and the turner fell off its handle, right in the middle of cooking. Just fell apart. I was crestfallen. But I knew that Henckels is a quality, old-school brand, so I decided to write their customer service department and see what would happen.
The end result is that they had me mail in the old, broken turner and they replaced it with a brannd spanking new one, free of charge. Kickass!
It's good to know that there are still some companies out there that stand by their workmanship. For the cost of a spatula they have just bought a customer for life. Isn't that how it should be?
Wednesday, June 24, 2009
Monday, June 22, 2009
You are my sunshine
My only sunshine
You make me happy
When skies are gray
You'll never know, dear
How much I love you
Please don't take my sunshine away
Thursday, June 18, 2009
Here we go again...
Under presumed pressure from the RCMP, Canada's Public Safety Minister, Peter Van Loan, will be submitting a new bill for internet wiretapping in Canada.
You may remember four years ago, back in 2005, I was very carefully watching a bill put forward by the last Liberal government: the Lawful Access Proposal. This proposal would have required law enforcement officials to obtain a warrant for their surveillance, and that request would be a matter of public record.
As usual, Michael Geist has details on his blog. News 1130 is reporting that police will be able to access certain types of information without a warrant.
Nothing is quite clear yet, but I urge all of you to monitor this situation closely. If our government wants to give police additional powers, those powers must be tempered by judicial oversight. Politicians have shown us time and time again that they're perfectly willing to legislate technologies that they don't understand. This is unacceptable. It's a lot harder to repeal a bad law than to correct a bad bill before it's passed.
Monday, June 15, 2009
I've been pretty uninteresting lately, haven't I? Ah well, I have some interesting news!
At the end of July, my work is moving to a new office in 1188 West Georgia (map linky). The building isn't superbly new, but it does have plenty of nice perks compared to our last place. There are lots of fast elevators that show the weather forecast and talk politely to you. There's a gym that's free for tenants to use.
The suite is nice too. It came fully-furnished, laid-out, and wired. There's a conference room with an amazing corner view of Robson street. Compared to the new space, our current office is decidedly cramped. Everyone is excited and looking forward to moving in.
There's lots to do. I've made a scale drawing of the suite and the furniture we want to keep in order to figure out how to lay things out. I've also been corresponding with our telecomm and internet service providers to figure out how/when to move our service and how we can get the best deal.
That's what's going on in Jesse-land!
Tuesday, June 09, 2009
Monday, June 08, 2009
If you've ever wanted to repair or upgrade a car yourself, you've probably bought a Haynes services manual (I used to have one for the Suzuki Sidekick... *sniff*). They've got step-by-step disassembly manuals for pretty much every kind of motor vehicle.
So it's hilarious that they've created a Haynes Manual for the Apollo 11 vehicles. The book doesn't just cover the lunar lander, but also the Saturn V rocket, the command module, and the SM-107 service module.
It's a good thing too. I hear that repairs at your local NASA dealership are a total rip-off.
Monday, June 01, 2009